Choose a psychologist, therapist, or psychiatrist who understands and fits your needs or a member of your family's needs.
Schedule visits 7 days a week from wherever you are comfortable.
** We are NOT insurance and using our service will NOT result in an insurance claim.
Anxiety, stress, feeling overwhelmed
Negative thought patterns
Depression
Not feeling like yourself
Not wanting to get out of bed
Relationship conflicts
Marriage and couples counseling
Trauma and TPSD
Mood swings
Medication management
You can access America’s lowest cost Mental Health counseling without having any insurance. Our program is not insurance and that’s good news
because there are no pre-approvals or authorizations needed. After your low monthly fee of $39.95 /month for the whole household,
pay only $25 per visit, with no limits on how often you or your household can use it.
That 93% of people report feeling better after just the 3rd visit?
We made this as stress-free as possible. There is no contract, cancel anytime without penalty. Within the first 30 days,
if you don’t enjoy the service for any reason, you can cancel and get a full refund.
We are able to offer such a fantastically low price because we have partnered with our Third Party Administrator and
Teladoc to scale our Mental Health Program nationwide to millions of Americans.
** We are NOT insurance and using our service will NOT result in an insurance claim.
Everyone Chooses their own Therapist
Where and when they want
Confidential and secure
$39.95 per month and only $25 per visit with a Mental Health provider!
NO additional costs for 24/7 Counseling, Teladoc Physician or Health Advocate
TELADOC MENTAL HEALTH
24/7 COUNSELING SERVICES
TELADOC SERVICES
HEALTH ADVOCATE
If you are not satisfied within the first 30 days, FOR ANY REASON, you may cancel and receive a refund of your monthly membership fee.
There is NO contract.
Cancel anytime. No Questions Asked!
** We are NOT insurance and using our service will NOT result in an insurance claim.
NEED TO CANCEL?
If you would like to cancel at any time and for any reason, simply send an email to
[email protected]. Include your Group ID and Membership ID and you will be cancelled immediately without questions. Your services will continue until the end of the billing cycle and then be terminated.
Therapy &
Health
Services?
** We are NOT insurance and using our service will NOT result in an insurance claim.
We have Psychologists, Counselors, Therapists and Psychiatrists through Teladoc. All sessions are $25/session for voluntary and individual enrollment. There is no added per session fee for group enrollments. If you are looking for medication evaluation or help with ongoing medication management, please schedule a visit with a Psychiatrist (MD/DO). Psychiatrists are medical doctors who only prescribe behavioral health medication and do not provide talk therapy on our platform.
When you schedule a visit, we will ask you questions about your personal preferences and your needs as they relate to finding a mental health professional. You will be able to choose from a selection of providers who have been specifically matched to your requirements. Each profile will display information about the provider, including gender, language and specialty so that you can be sure you are selecting a clinician who best meets your needs.
Use the MyBenefitsWork app or go online to schedule your visit
Select “Mental Health” then choose your therapist - if you have not completed your Health History, you will be prompted to do so before continuing.
Pick your preferred dates and times for a visit
Your therapist will confirm the date that works best for you both.
Visits with therapists for therapy and counseling are scheduled for 45 minutes. Visits with psychiatrists for new evaluations are scheduled for 45 minutes, and follow-up visits for medication management are scheduled for 15 minutes. Based on the diagnosis, your provider will create a treatment plan with you and suggest the total number of visits expected for your treatment.
Following your initial visit, the therapist will provide their recommendations for your individualized plan of care, including how frequently visits should occur. Teladoc Mental Health disclosure: Mental Health visits are not available 24/7/365, but the Kepro Counseling service is available 24/7 for any acute issues. Mental Health visits will be scheduled. Mental Health and Psychiatry visits are $25/session for the entire family each.
Teladoc Mental Health
Counseling Services
Teladoc Physician Services
Health Advocate Solutions
Teladoc Mental Health provides confidential therapy on your terms with virtual access to licensed therapists for only $25 per session, with NO limits on how often your household can use it.
You may access Teladoc Mental Health directly without the need to go through counseling sessions first
Establish an ongoing relationship with a licensed therapist through video or phone sessions
Get support for anxiety, depression, stress, grief, PTSD, family or marriage issues, and more
Adolescent therapy available for teens ages 13-17, excluding psychiatry
Teladoc’s licensed therapists are available seven days a week and must be scheduled.
Psychiatry is also $25/Session. Psychiatrists are medical doctors who do not provide talk therapy on our platform.
Mental Health visits are available by scheduled appointment only for all household members 13+. (Mental Health visits with a psychiatrist are not currently available for adolescents ages 13-17). Not all Mental Health specialists will be available in all states.
Mental Health doctors may offer prescriptions for a wide range of conditions for our members. Types of medications commonly prescribed within Mental Health include, but are not limited to, antidepressants, specific anxiolytics and select antipsychotics. Mental Health doctors may start new patient treatment(s) or refill an existing prescription, as medically appropriate.
Counseling services are available 24/7 for all members of your household 13+. Call for an assessment, then schedule up to six free phone sessions per topic to discuss: job issues, financial or legal stress, relationship issues, grief or loss, and more. There is no limit to the number of topics you may have, but once six sessions have been completed for a single topic, your counselor will help transition you to our Mental Health program, if that is what you desire.
NO additional costs to utilize this service
Initial calls are available 24/7, and ongoing sessions are typically available within three business days of your initial call.
Initial calls are available 24/7, and ongoing sessions are typically available within three business days of your initial call
Counseling Services do not provide financial or legal advice, and can assist with stress and anxiety caused by financial or legal issues.
Feel better now! 24/7 access to a doctor is only a call or click away—anytime, anywhere with no per visit fee and for your entire household – regardless of age. With Teladoc, you can talk to a doctor by phone or online video to get a diagnosis, treatment options and prescription, if medically necessary. Save time and money by avoiding crowded waiting rooms in the doctor’s office, urgent care clinic or ER. Simply use your phone, computer, smartphone or tablet to get a quick diagnosis by a U.S. licensed physician.
NO additional costs to utilize this service
Treatment for common medical issues such as colds, flu, poison ivy, respiratory infections, bronchitis, pink eye, sinus problems, allergies, urinary tract infections and ear infections.
10-minute average doctor response time.
U.S. board-certified doctors with an average 20 years practice experience.
Upon request, Teladoc can share your visit information with your doctor. You are in control.
Healthcare is complicated. Personal Health Advocates help you navigate the insurance and healthcare systems. They can help to:
NO additional costs to utilize this service
Negotiate Hospital Bills and Claims
Find Specialists that work with your insurance
Set appointments
Find care for Seniors and special needs individuals
Navigate healthcare issues for you
“They saved us hours of time and over a thousand dollars! Without them we would either have been out the money or gotten a bad credit rating – they saved us.”
Margaret M. Cleveland, OH
** We are NOT insurance and using our service will NOT result in an insurance claim.
To schedule a session, access your account through the mobile app or web portal. Next, you’ll request a visit, answer a few questions, select a therapist, and request an appointment time. Appointments are confirmed within 72 hours. Mental Health, whether it's Psychiatric or Counseling sessions are only $25/ appointment. A MASSIVE savings. Psychiatry consultations are NOT available for teens 13-17.
Our licensed team can help with most common mental health concerns, including anxiety, depression, grief, family issues, and more. Mental Health Counseling and Psychiatry are available for $25/session. Our mission is to get you drug free and free from our service. The process is between you and your team.
Teladoc schedules therapy appointments seven days a week from 7 a.m. to 9 p.m., local time. Appointments are confirmed within 72 hours. Psychiatry consultations are not available for teens 13-17.
If you enrolled in our individual program, Mental Health Therapy sessions are available to you for $25 per visit.
If you enrolled through a group or employer, there is no fee for sessions.
Either way, there is no limit on how many sessions you or your household members may utilize. This is a HUGE ADVANTAGE for families to access to support as a group with separate support systems. Parents you are in control!
** Psychiatry consultations are not available for teens 13-17.
The program is available to adolescents ages 13-17, and adults 18 and older. Psychiatry consultations are only available to adults 18 and older. Household members are covered by our program until 26 years of age. This is a stress RELIEF to parents to know their children away at school or getting into the work force can access mental health support.
**Psychiatry consultations are not available for teens 13-17.
Our 24/7 Counseling is designed to provide problem assessment, education, information, and assistance with initial crisis management on an acute basis. Teladoc Mental Health requires scheduled appointments. You are covered to make calls 24/7 with our service, it is separate from the Teladoc Mental Health $25 per session. The 24/7 Counseling service is always a FREE call.
From the parent/guardian account, choose a therapist who your teen would like to meet. Select a day and time that works for you and your teen. For each Mental Health specialist their teen works with, a parent/guardian must be present at the start and conclusion of the initial visit. Parent/guardian attendance is not required for subsequent visits. Psychiatry consultations are not available for teens 13-17.
No. Counseling & Online Wellness provides short-term counseling only. However, our Teladoc Mental Health services provides long-term therapy.
No. All included sessions are free of charge.
Counseling & Online Wellness provides you and each of your legal dependents with up to six phone or virtual sessions per issue, per year. If you still need additional help, a counselor can help you transition to a Teledoc Mental Health provider.
The average length of each phone session is 45-50 minutes.
Yes. Counseling & Online Wellness provides you with access to experienced, master’s degree-level, professional counselors.
Counseling & Online Wellness is designed to provide problem assessment, education, information, and assistance with initial crisis management.
If needed, counselors will refer you to the right resources for your problem, which is included in Rx4Mental Health's Teladoc Mental Health. The cost of these sessions are $25 per session.
Counselors will not release information without your signed consent. However, in specific circumstances such as child or elder abuse incidents, under court order, or when imminent danger or risk is identified, Counseling & Online Wellness will share information with the required parties.
Counseling Services may only be used by dependents aged 14 and above.
Yes. Teladoc members only talk to actual doctors who are U.S. board-certified internists, state-licensed family practitioners, and pediatricians licensed to practice medicine in the U.S. and living in the U.S. When you request a visit, Teladoc will connect you with a doctor licensed in your state.
Common conditions include sinus problems, respiratory infection, allergies, urinary tract infection, cold and flu symptoms and many other non-emergency illnesses.
Teladoc is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.
You cannot request to speak with a specialist directly, but our doctors may be able to provide guidance on the type of specialist you should see.
You cannot request a particular doctor. Teladoc is designed to support your relationship with your existing doctor. It is not a means of establishing an exclusive relationship with one of our doctors. Please know that all Teladoc doctors are highly qualified and go through rigorous training and credentialing. We have the largest physician network of any telehealth provider with board-certified, state-licensed doctors.
Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft which are drugs that are harmful due to their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc doctors.
View the current list of DEA controlled substances
Teladoc does not dispense prescription drugs. Our nurses call the prescription into the local pharmacy of your choice.
Health records are kept totally private and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.
We do not turn patients away because of pre-existing conditions.
You can request a Teladoc visit from anywhere in the U.S. You will speak with a doctor licensed in your home state. You must have a U.S. address and a U.S.-based phone number for the doctor to call back at the time of visit.
Health Advocacy representatives can address many medical questions and issues; including finding primary care and specialist physicians and medical institutions, and resolving claims, billing and related administrative problems. Health Advocacy also helps you access community resources, including senior care services that fall outside traditional healthcare coverage.
Whether you’re confused by your health insurance, need help finding a specialist or transferring your medical records, Health Advocacy cuts through the red tape. Call the number on the back of your membership card to speak with a representative.
Health Advocacy representatives are typically registered nurses supported by medical directors and benefits and claims specialists, who have a number of years of experience working in healthcare-related jobs. They are screened to make certain that they have both excellent personal communication skills and the necessary professional credentials.
Medical Bill Saver can identify billing and claims processing errors, which could reduce your out-of-pocket expenses. Representatives can also help negotiate provider charges, which can be another source of savings.
Once you receive a medical or dental bill with a remaining balance over $400 which is not covered by your insurance plan, call the number on the back of your membership card. The Medical Bill Saver negotiating team will contact the medical provider and attempt to have your bill reduced. Certain state restrictions may apply.
Medical Bill Saver trained professionals are typically registered nurses supported by medical directors and benefits and claims specialists, who have a number of years of experience working in healthcare-related jobs. They are screened to make certain that they have both excellent personal communication skills and the necessary professional credentials.
You will speak with Registered Nurses who will provide you with the best health information available. They use medical protocols developed by Healthwise, one of the most trusted sources of health information and have given reliable medical guidance to millions of Americans.
Nurses are available 24/7 to answer questions about symptoms, medications, health conditions and offer simple, self-care tips for non-urgent conditions.
Yes. NurseLine may be used by you, your spouse and your children.
** We are NOT insurance and using our service will NOT result in an insurance claim.
DISCLAIMER:
Your membership is effective upon receipt of membership materials.
This program is NOT insurance coverage and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CMR 5.00. This program contains a 30-day cancellation period. Member shall receive a reimbursement of all periodic membership fees if membership is cancelled within the first 30 days after the effective date. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.
Teladoc: © 2023 Teladoc, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services. For dermatology consultations, members must complete a Dermatology Intake Form and upload a minimum of three images through the secure message center before each initial consultation.
Teladoc doctors do not issue prescriptions for substances controlled by any federal or state agency or other drugs that may be harmful because of their potential for abuse. Teladoc reserves the right to limit the types of medications that may be prescribed by its network doctors. All prescriptions furnished by a Teladoc doctor are issued in accordance with applicable federal and state law as well as Teladoc policy.
In order to still meet your medication needs, Psychiatrists may recommend a medication and can give instructions to your primary care doctor for prescribing a medication for you.
Teladoc Mental Health Disclosure: Mental Health visits are not available 24/7/365. Mental Health visits will be scheduled. Mental Health visits are not available to minors. All Mental Health specialists may not be available in all states.